Effective communication is crucial for providing excellent customer service and succeeding in the retail industry. This course is designed to help learners improve their English skills for interacting with customers, handling inquiries, and resolving issues professionally. You’ll learn how to communicate politely, manage complaints, and provide clear instructions in a retail environment. The program also focuses on vocabulary, tone, and etiquette needed to create positive customer experiences. Whether you are a retail associate, sales executive, or customer service professional, this course equips you to communicate confidently and enhance customer satisfaction.